Rave Reviews

We love hearing from our Customers!

If you have a story about us that you would like to share with the world, we would love to hear it! Please visit one of the sites below to create a review of our team and our service.

 

We hope this picture is a testimony in itself. Our goal is to be your family lender for life!

From left to right:

Cheyenne and Garry - Closed Clients 2010, Carly and David - Closed Clients 2010, Fred and Barb - Closed Clients 2011.

Our goal is to be your family lender for life! From left to right:  Cheyenne and Garry - Closed Clients 2010, Carly and David - Closed Clients 2010, Fred and Barb - Closed Clients 2011
 

Dear Kyles Team, you did an outstanding job on our refinance loan. You made us feel important during the entire process!

 

The Slavin's
January 2012

 

Hello Megan, Ashley, Steve, and Stephanie Steve and I just wanted to thank you for the personalized glasses we received. It was a nice surprise. We love them! Thank You for making the home buying process as smooth as possible. We painted, got all new flooring, and are ready to move in the house this weekend. We are very excited! Have a very Happy New Year!

 

Steve & Misty Crumpton
January 2012

 

Ashley and Megan, Randy and I would like to thank you for all of your help with this re-fi. We are grateful for your patience (with us) and persistence with getting Randy's disability thru to the underwriters. We are looking forward to a wonderful 2012 and wish you all the best. I will refer your company to anyone I know that's refinancing (if that's okay). Happy New Year, Mitzi & Randy Dowden

 

Mitzi & Randy Dowden
December 2011

 

Thank you to all of you for a easy experience. We are very happy with the service you all provided. I would be happy to refer you to anyone I know.

 

Lisa H
December 2011

 

After 5 moves and 5 mortgages in different cities, states, banks, etc., I had some perspective. Don't go through a bank and get lost or restricted in options, or go on-line and buyer beware (caveat emptor) for who are you dealing with for such an imprtant issue. Steve and his team are top notch. He looks at you and your needs, your total picture and helps you get exactly the financing you need. They are the best!!!

 

Ted and Tingting
November 2011

 

I look forward to our next deal together. When I see the Kyles Team as my lender, I know everything will go smoothly.

 

Debbie Shrader, Tradition Title
November 2011

 

Well....I thought this day would never come!! I can't thank you enough for rescuing Christy and making this dream a possiblity for her. I appreciate your hard work, your dedication and especially the incredible communication!!!

 

Joanie Yust, Tammy Bateman Properties
November 2011

 

Kathryn and I would like to thank you, and everyone else who helped you to help us with our move to Houston. You are all extraordinarily capable and easy to work with. We picked up the keys to the house yesterday evening and we will actually move in on Thursday. Sometime soon we will have a house warming and you can count on being invited. Hopefully the timing will work with your busy schedules. Thanks again for making a potentially very stressful endeavor as stress free as anyone could ever have thought possible.

 

Tom & Kathryn
November 2011

 

Megan has been super to work with a has truly been so responsive. An great example was when she provided an updated approval on a Saturday within one hour. You just don’t get that with any loan officer. Be sure to recommend her to friends, associates & relatives needing a Real Estate loan or someone wanting to refinance their mortgage.

 

Jim Culpepper, The Bill Moore Team
November 2011

 

Miracle Team! Thank you for stepping in and making this loan possible. I am impressed with your amazing team work and communication! Christy is a happy customer. Thank you for your hard work! Fondly, Joanie

 

Joanie Yust- Tammy Bateman Properties
November 2011

 

I was extremely pleased with the service I received from the Kyles Team, in particular Megan. Being that it was my first home buying experience, Megan took the time to educate me on the process. What meant even more to me was that my home buying experience lasted almost 1 year. She was extremely patient and was always willing to listen to my concerns and answer my questions. I don't know what I would have done without her. Megan, thanks for all you did!

 

Sarah G
October 2011

 

I worked with the Kyles team last year , in the fall of 2010. Steve gave me all the time I needed to answer basic questions. Will definitely use them again and glad I was able to do so with my new house. They're great!!

 

Bob Pattan
October 2011

 

You guys were absolutely amazing throughout our entire home search and purchase. We appreciate your availability, friendliness and encouragement. We are getting settled and we really love our new home. Thank you both so very much!!

 

Naomi & Brian Wittlin
October 2011

 

Happy pregnancy and delivery, Stephanie & Steve! Thanks for a fast fast fast loan completion. -Amy & Ben Pontius

 

Amy & Ben Pontius
October 2011

 

I just wanted to thank everyone at the Kyles Team. Ya'll are truly a team and an absolute joy to work with and I would highly recommend you guys to any friend or business associates. Thanks again for handling my loan in such a professional and thoughtful way. I appreciate all the hard work, the constant updates, and processing my loan so quickly.

 

Steve Anderson
October 2011

 

Megan Chalmers and the whole crew at the Kyles Team has been a pleasure to work with through the mortgage process. I can't thank them enough and feel so confident in recommending them to friends, family, co-workers, etc. Thanks again for helping us through the process and providing such great results!

 

Derek Riffe
September 2011

 

The lot is clear. Yay! Thank you Steve and the rest of the Kyles Team for your assistance with our lot loan and refinancing of our current home mortgage. You made the process as painless as possible and we loved the electronic status updates. The family is very excited as we start looking forward to building a new home.

 

Jesse Carrillo
September 2011

 

You guys have done a superb job on this file. I would not hesitate to use you or recommend you in the future. Congratulations on a job well done….

 

Mark Maniha
August 2011

 

Kyles Team, I would like to take this opportunity to knowledge the work ethic and success of your team. I have dealt with many lenders in my time. I must say, I have to commend your teams professionalism and communication. It was second to none! The unknown is always the hardest in securing a home loan for my Buyers. The effort your team put behind in making sure every person involved is informed. Also the daily or weekly written communication and explanations was extraordinary. I say this to the (Kyle Team) you will be getting more of my business in the future. Keep up the great work! Thank you for the successful closing of my buyers Sergio and Deborah Torres. Until the next time, many thanks!

 

Tina Collier
July 2011

 

You all have been Great!! It has been an extremely great process, my wife Deb and I are beyond grateful of you, Ashley, Steve , and anybody else on the Kyles Team that has been working behind the scenes!! When I first hired Tina she forewarned me about the Loan process and wanted us as first time home buyers not to get overwhelmed because she said at times it can get hectic! It has been nothing even close to what she described!! Even Tina has told me a couple of times that you guys have been Great and on Top of your Game!!!! I work with Tina's son Victor and he was even telling me Tina has already told him that he needs to hire you guys for when his time comes to buy his first home!! Thanks again!

 

Sergio & Deborah Torres
July 2011

 

My dear friend!!! Wow what a blessed day. It was such an incredible moment for me signing ALL of those documents knowing that I am now a homeowner! God is so huge and I am so blessed! I cannot thank you and the entire Kyles team enough for all you did to help us through this process!!!! God blessed me with your friendship so long ago and I will never be able to adequately express how much you mean to me! I appreciate you and Ashley and Steve so much for today! I was given a gift I never thought I would ever receive! Just another thing God has done to show me that he is bigger than a credit score, bigger than bad choices in the past, and bigger than than anything I can dream!!!!!! You helped me get to this moment and our family is so grateful!!!!!!!!!!!! Thank you for today but more importantly thank you for your friendship!!!!!!!!!!

 

Carrie & Derek
June 2011

 

Thank you for your hard work and diligence on this process. We really appreciated the status reports on the loan that your company provided three times a weeks so we know what is going to keep the lines of communication open. Thanks again for everything.

 

Sansonia & Elvin Weddle
June 2011

 

Steve and Stephanie Kyles are amazing! !! We learned about them after they helped my wife's parents out with their dream house. It was our first house and we were buying it while planning our wedding and both of us starting new jobs. The Kyles team took the stress out of the process, even though we were up in Fort Worth. I would recommend The Kyles Mortgage Team to anyone who is need of a Mortgage Broker!! Thank you from the Bells!!!

 

Garry Bell
June 2011

 

Thank you so much for all the help your team has offered. We are extremely grateful.

 

Michael & Belinda St. Amant
June 2011

 

The Kyles Team, Thank you so much for making my first transaction such a smooth one. Your service is impeccable and very much appreciated!!

 

Ginger McCalla - Keller Williams
May 2011

 

I am very impressed with Steve and the rest of your group. So far this process has been a pleasure.

 

John Mendez
May 2011

 

So thankful that I have a name I trust to get the job done!! Thank you for all you and your team do!!!

 

Olivia Ober
May 2011

 

I will always send my buyers to you, because you are the best!

 

Kathy Carrow
May 2011

 

You all are my 1st choice when it comes to a referral. The Kyles team has Earned my business!

 

Susan Collins
May 2011

 

"I wanted to say THANK YOU again, for everything you guys did in making the purchase of our home possible! Chris and I love the house, this is truly a dream becoming a realitly!!!! Thank you Steve & Stephanie!!!"

 

Chris & Laura Polly
May 2011

 

I wanted to thank you for everything you did for me and Melissa. You and your team made this whole process so easy! Thank you again!

 

Luke Stavinoha
April 2011

 

Thank you for prompt, professional and pleasant interactions. It's a pleasure working with you guys.

 

John Mendez
April 2011

 

Dear Steve & Team, We can't thank you enough for all of the effort and time you put into getting our financing for our house we wanted to buy. What a blessing! You guys amazed us!! We will diffidently call you when our next opportunity comes. Thanks again for everything! Blessings, Carla & Rick Bradford

 

Rick & Carla Bradford
March 2011

 

Thank you Cassandra. It’s been a pleasure working with you. I have bought a number of homes and this loan process has been the best of them all.

 

Jay Ellzey
February 2011

 

The Kyles Team has been wonderful to work with! Made everything seamless!

 

Leonard & Kari Schneider
February 2011

 

To Kyle team, I would like to thank each one of you for the wonderful job you are doing. It is a great pleasure working with you and have you in my team. You make the transaction so much easier and enjoyable for me and my clients and that is why I keep introducing my clients to you...Thank you again!

 

Farah
January 2011

 

'We needed a new lender after Wells Fargo declined our mortgage application 24 hours before we were due to close, this was after being pre-approved, twice! Steve Kyle called me soon after where I remained very optimistic. We found the Kyles Team to be fantastic, they were dynamic in the way they approach their business which saved us unnecessary time and paperwork. They were professional and positive, providing us with first class communication throughout the whole journey. Not only did they deliver but they delivered us options. Thank you guys, you made our year!'

 

Charlie & Ashley Brown
January 2011

 

Thank you and all the team. I always know my clients are in the best hands

 

Linda Hooks
January 2011

 

The team work offered to consumers and real estate agents/brokers through The Kyles Team is next to none. The constant communication from The Kyles Team with all who are involved in each transaction has been very helpful and informative. The efficiency of this team has been surprising and appreciated. I am so glad that I have had the privilege of meeting and working with this team. Thank you Kyles Team for greatly easing much of the stress that is often experienced while going through a real estate transaction.

 

Randall Stewart
January 2011

 

I have been in the real estate industry for about 18 years and have worked with numerous mortgage brokers and lenders. Over the past year, I have had the pleasure of referring the Kyles Mortgage Team to several clients. I have watched them walk a first-time homebuyer through the process of the loan, step-by-step, analyzing their financial situation and their goals so that they made the right decision for their family. I have seen them take hard to close deals and get them done - informing all parties in the transaction of every change at each critical interval. They understand deadlines and respect closing dates. The Kyles Mortgage Team helped me close a VA loan and gave me advice how to avoid any pitfalls. I have known Steve Kyles to attend a closing and step in and help explain the loan document paperwork to the buyer, helping out a busy Escrow Officer with the descriptions of the paperwork line-by-line. Every member of that team is focused on service - from the first voice that answers the phone to folks in the background getting the loan processed. Their company is transparent - they will tell you as much as you wish to know. I cannot possibly tell you the difference the Kyles Mortgae Team will make in your homebuying experience - the difference may be in slight - better service or more general information. But these days, it may be huge, a better rate or product, meeting an impossible deadline or closing the deal at all. I would go the the Kyles Mortgage Team first.

 

Greg & Carolyn Hufstetler
January 2011

 

Steph - Thanks for everything! You made this deal so much smoother than it could have been. You are fantastic! Truly. Fantastic!!! Hope you & Steve have a wonderful New Year.

 

Elisa McNinch
December 2010

 

Stephanie, Thank You and your team for the great experience!

 

Ralph DePauw
December 2010

 

Thanks for getting us going with Steve and the Kyles Team on our refinancing! We really kind of were apprehensive on it after building our house and the construction and banking and all was such a huge headache and burdensome process. I have to admit however, Steve and his staff made the process smoother than we ever could have imagined. Today we signed all our closing papers and Nicole and I said to each other, is that all, were done? The communication and organization provided by them during the process was top notch. They also seem to be a classy crew, and added a much appreciated personal touch with the holiday card.

 

Mark Adams
December 2010

 

Thanks Stephanie and Steve for all of your hard work, it was a pleasure working with you both.

 

Victor Birch
December 2010

 

My husband and I were looking for a home prior to our wedding. Our real estate agent helped us for quite some time until we found the house we wanted. It was 2 weeks before our wedding day and we submitted our offer, we thought that we would have some time between the offer and our closing date. We were wrong. The sellers needed to sell their house right away, right away was two days after our wedding date! We didn't know how it could be done so quickly. That's not even the least of it, our wedding was 2000 miles away! We were rushing around for the wedding, traveling, and trying to buy a house! The paperwork was over-nighted to us and I'm pretty sure everyone in the Kyles office was working on the weekends and late nights to help make this closing happen. They were completely patient with dealing with us so far away and in constant contact with us. I don't think it could have gone smoother given the circumstances. We came back from our honeymoon to our new home and we have the Kyles Team and our agent, Oscar Hernandez, to thank for handling our extraordinary home buying process with ease and extreme professionalism.

 

Allison Skidmore
December 2010

 

We want to thank you guys so much for everything you did to get us into this house. You and Stephanie were a joy to work with and went above and beyond any expectations we had. Your care and hard work helped navigate us through some unusual circumstances and really smoothed out what could have been a stressful process. We can't thank you enough for what you do! Have a great Thanksgiving and please keep in touch!

 

Gary Moorhead
November 2010

 

The Kyles Team has done a refi for us and a new mortgage. They are quick, honest and have GREAT customer service. We will never use anyone else!

 

Mike & Erin Galland
November 2010

 

I wanted to send you a quick email letting you know how much we appreciated you and your teams efforts to get us closed on time. I know it was a bit of a rush and, I'm not going to lie, there were times when both Denise and I were getting frustrated, but we got thru it. Only because you and your team kept us informed during the entire process did we make it thru with our sanity. Please give your team a big thanks from us and I will be sending anyone I can in your direction.

 

Steve & Denise Wolf
November 2010

 

Chris and i want to thank you so much for all of your hard work and promptness. We truly believe no one is as good as you. We will always recommend and use you in the future. Thanks again!

 

Chris & Tiffany Stroud
October 2010

 

Steve and Cassandra, It was a pleasure to do business with you. I was extremely impressed with your high level of service, and a smooth process. Your team is indisputably valuable and knowledgeable about different mortgage types and options. I was very pleased to close in a reasonable timeframe and with no surprises along the way. I will gladly recommend The Kyles Mortgage Team to anyone seeking a mortgage. Thank You!

 

Terik Becar
October 2010

 

I wanted to take this opportunity to thank you all for making the home buying process stress-free and easy.  You were really helpful, patient, and on top of every detail.  I will certainly be giving you a call the next time we buy and will definitely be telling my friends about Steve when they look to buy!

 

Michael A.
October 2010

 

Thank you Stephanie, Steve and Cassandra for all of your hard work to make our home buying process as smooth as possible. Your commitment to customer service was really outstanding.

 

Carolyn & Gerald
October 2010

 

Thank you so much for your patience… The Kyles Team is awesome! I’ve never even met you in person and all of you are amazingly personal and efficient!

 

Colleen - Heritage Texas Properties
June 2010

 

Good job. Matt indicated this was the best customer service ever on any loan. Davidson said the same thing.  Thanks for taking care of my friends!

 

Mike B.
June 2010

 

Thank you. You did a great job!

 

Yvonne - Martha Turner Properties
June 2010

 

Megan Chalmers was instrumental in our home buying process.  She answered my questions completely, some repeatedly, and at all hours.  Because of her, I confidently recommend the Kyles Team to friends and family.

 

Sandra S.
June 2010

 

Thank you so much for your help in the purchase of my condo.  Your company is top notch and I will recommend you to my friends and family.

 

Cheryl S.
June 2010

 

I love the way you guys keep everyone informed. That is very unusual in our business and I will keep you in mind for referrals for my buyers. Keep up the great work.

 

Christi - Pudential Gary Greene
June 2010

 

We’ve got one of the best loan reps in town on the job.  Steve does a fantastic job and I’m starting to direct more and more business to him because of his excellent customer service, constant communication and ability to get the job done when we run into problems.

 

David - Coldwell Banker
June 2010

 

Thank you again for the excellent service on this loan. We really appreciate how smoothly and well you all delivered!

 

Terry - Keller Williams
June 2010

 

A BIG thank you for helping with the details for this loan. You guys are certainly experts at your craft. I would appreciate an opportunity to have coffee with you guys when time permits. I'll call next time we need a loan. Best regards, Tim

 

Tim Odom
June 2010

 

Steve, thank you so much for all of your hard work. I truly appreciate it. You and your team are great.

 

Ann - Beth Wolff Real Estate
May 2010

 

Thank you very much for all your help. You and your team did a great job for us!

 

Kaz T.
April 2010

 

I’m really impressed with the way you run your business and keep the buyers and realtors informed; it’s obvious why Jessica refers you to her buyers!  Well-done! Thanks for everything!

 

Kimberly - Re/Max Space Center
December 2009

 

Thank you so much for your amazing help in guiding me through my recent home purchase. Knowing I could depend on you to respond quickly to questions and concerns has made the process so much easier and less stressful.

 

Brandon H.
November 2009

 

Steve Kyles assisted my clients and I in resolving the problems arising from a loan that had been approved by another lender and then declined at the last minute. Steve was gracious to agree to help. In this process, he was dedicated, energetic, and competent far beyond my expectations.

 

Farideh - Realty Associates
August 2009

 

Thank you for your hours of work and your tireless effort to get this deal together for my client! Only the best could move mountains to get this done in record time!

 

Caroyln - Coldwell Banker
July 2009

 

My client is very impressed with you and your straight talk. He would rather go with you over any other lender. Keep up the good work!

 

Lyle M. - C.E. Muegge
July 2009

 

Steve and Stephanie are just delightful, and I felt more comfortable doing business with them than anyone I've ever worked with before. They explained everything understandably. I'd recommend them to anyone.

 

Diane W.
July 2009

 

I can't say "thank you" enough. I greatly appreciate your hard work, perseverance and can do attitude in making this happen. Very well done.

 

Marcus R.
July 2009

 

Thank you so much for your professionalism and patience with us. You really went the extra mile to make sure all our questions were answered even though many of our questions were difficult. As we are moving into our home, I will be thinking about all of you who helped make it happen.

 

Susan G.
June 2009

 

I have worked with many businesses in all industries and I have never seen a team of individuals that was so focused on the customer and customer satisfaction. In today's challenging economy, I think the firms that move to the top will be those that are truly focused on the customer. You are already there!

 

Jack G.
June 2009

 

I would like to thank you all for the beautiful job you have done. My clients, David and Emma and I are very impressed with your diligent team work. You have my reccommendation always.

 

Farah - Samavati Properties
June 2009

 

My home loan experience with Steve Kyles at Secure Mortgage Company was exceptional. Steve and Company kept me informed and worry free at all times and paid a lot of attention to all the details of my loan. Steve is very conscientious about providing the client with the best experience/service possible.

 

Raul V.
June 2009

 

In my many transactions with mortgage brokers, mortgage companies, and various lenders, I can honestly say that I have never been as impressed as I have with your services. You have gone above and beyond in responding to every possible question, concern, and need I have presented to you. Most impressive have been your professionalism, knowledge base, timely and thorough communication, and extensive follow through on all aspects.

 

Brian B.
July 2008

 

Our thanks, appreciation and gratitude to your team for a superb job on our new home!

 

Brian & Nina S.
May 2008

 

If you are looking for a caring and understanding loan officer who can find the right loan, Steve is that person! He responds quickly and has a great staff to work with. I enjoy working with him and his staff.

 

Phoebe - Royal Oaks Fine Properties
May 2008

 

It was the smoothest process we have ever been through. You and your team are greatly appreciated on our end. We will spread the word!

 

Steve & Lana D.
February 2008

 

Steve's work is impeccable and timely. His loan documents are almost always delivered several days ahead of schedule and he arrives at the closing early to make sure everything is perfect. They don't come any better than Steve Kyles.

 

Jane - Coldwell Banker
June 2007

 

Thank you so much for your help in getting our house closed so quickly. You got us an interest rate even better than we were expecting and were able to pull off a very short notice/quick close with what seemed like ease! We will be sure and tell our friends and colleagues about Steve Kyles.

 

Korey & Jennifer
June 2007

 

When another mortgage lender backed out the night prior to closing (on a first-time buyer just out of college), Steve Kyles and his team stepped in overtime and on the weekend to pull together a loan package for my clients. Steve Kyles will always be FIRST on MY list of preferred lenders.

 

Jo Ann - Coldwell Banker
January 2007

 

Purchasing our home was a miracle and I strongly believe that it was because of Steve's efforts. Thank you, Steve, and everyone at Secure Mortgage Company!"

 

J-Lynn D.
May 2006

 

I cannot express strongly enough how professional and efficient this team comes together. Steve has a system for relaying information that is reliable and consistent. There simply are no last minute surprises and he truly works for the clients best interests.

 

Renee C. - Keller Williams
January 2005

 

I know I have said this a thousand times, but you guys are the best. Your customer service is like no other. I got a great deal and will continue coming to you all in the future.

 

Rene S.

 

Thank you all so much for your hard work in helping us buy our first home. Not only were we impressed, but both real estate agents sang your praises!

 

Cheyenne R.

 

I wanted to take a minute to compliment you and your company. My Broker Andy Newton and I have been selling REOs for about 6 years now and have closed nearly 500 properties in that time. I can’t recall in recent memory ANY lender actually taking the time to communicate without us having to drag the information out of them! In nearly all of our sales we are on the Seller side of the transaction but it is still vitally important that we are made aware of the loan status and progress towards closing as our Clients require regular escrow updates. It truly is a breath of fresh air for a company to take the time to communicate clearly and frequently. It just makes the whole process easier. I want you to know that this attention to communication has prompted me to send Buyers looking for a lender your way. GOOD JOB! Please feel free to pass this message on to the owner(s) and the staff there. Thank You

 

D. Scott Cobb